Privacy Notice

This Privacy Notice explains how Ciderlane Trails (“we,” “our,” “us”) collects, uses, and protects personal information when you use our website or contact us. We comply with the UK Data Protection Act 2018, the UK GDPR, and related regulations. We encourage you to read this notice carefully.

Who We Are

Ciderlane Trails is a platform providing information about cider festivals in England. We operate from:

12 Widemarsh Street, Hereford HR4 9EW, England
Phone: 441 432 776 214
Email: [email protected]

What Information We Collect

• Information you provide directly (such as name, email, phone number when filling forms).
• Message content you share with us about your visit preferences.
• Technical information (browser type, device, approximate location, cookies).

How We Use Your Information

• To respond to your enquiries and provide suggested festival routes.
• To send you relevant information if you request it.
• To improve our website and services.
• To comply with legal obligations.

Legal Basis

We rely on consent when you submit forms, and on legitimate interest when we improve our service. We also process data to meet legal obligations where required.

Sharing

We do not sell or trade personal data. We may share information with service providers who support our site (such as hosting, analytics) under appropriate contracts.

Data Retention

We keep personal data only as long as necessary to fulfil the purposes above, and in accordance with legal requirements.

Your Rights

• Access your data.
• Request correction or deletion.
• Withdraw consent at any time.
• Object to processing.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

Contact

To exercise your rights, email: [email protected] or write to our address above.